Privacy Policy for Nota Bene Clinic Inc.

Last Updated: April 14, 2025

Nota Bene Clinic Inc. ("Nota Bene Clinic," "we," "our," "us") is committed to protecting the privacy and confidentiality of our clients' personal information. This policy outlines how we collect, use, disclose, and protect your information when accessing our psychological assessment and consultation services, either virtually or in person.

1. Information We Collect

We collect personal information such as:

  • Name, date of birth, contact details, and other identifying information

  • Medical history and health-related information relevant to psychological assessments

  • Insurance information

  • Responses and data from psychological assessments, questionnaires, and interviews

2. How We Use Your Information

Your information is used exclusively for:

  • Providing psychological assessments, consultations, and treatments

  • Communicating with healthcare providers, rehabilitation professionals, and legal representatives, upon your authorization

  • Insurance claims

  • Internal administration, record-keeping, and compliance with legal obligations

3. Confidentiality and Consent

Your confidentiality will be respected at all times. We will not disclose information to third parties without your written informed consent, except under specific legal obligations, including:

  • Informing potential victims if there is an intention or threat of harm

  • Informing appropriate authorities or individuals if a client intends to harm themselves

  • Releasing client information if legally mandated by court order or under the Missing Persons Act

  • Reporting ongoing physical, emotional, and/or sexual abuse or neglect of minors to the Children's Aid Society (CAS)

  • Reporting sexual abuse of a patient by a healthcare provider to their professional association (client identity disclosure not required)

  • Reporting known or suspected abuse in long-term care or retirement home residents to relevant authorities

  • Allowing file reviews by the College of Psychologists of Ontario during audits or quality assurance reviews

4. Disclosure of Information

Outside of the above-mentioned exceptions, your personal information will only be shared with your explicit consent for:

  • Coordinating care with healthcare professionals or legal representatives

  • Facilitating insurance claims

5. Security Measures

We use secure physical, technological, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, data transmission over the Internet carries inherent risks.

6. Access and Accuracy

You can request access to your personal information and ask for corrections or updates by contacting us at admin@nbclinic.ca.

7. Retention and Disposal

We retain your information only as long as required by legal, regulatory, or operational purposes. Information no longer needed is securely destroyed or anonymized.

8. Website and Digital Tools

Our website may collect anonymized analytical data, such as IP addresses, device types, and browsing behaviour. Cookies or similar technologies may be used to enhance your browsing experience.

9. Third-Party Links

We may include links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with the updated revision date.

11. Contact Us

For questions, concerns, or privacy-related inquiries, contact us:

Nota Bene Clinic Inc.
Email: info@nbclinic.ca
Phone: (613) 690 - 6263