Psychological Assessments That Support Recovery & Treatment Plans

Inna, Co-Founder

“In my experience, it’s always best to refer a client sooner rather than later. Catching psychological symptoms soon after an accident can significantly improve their recovery and help your clinic plan care with confidence.

All our prescreens are done by our clinical psychologist, who takes the time to really understand what's going on. If we don't see clear signs that the accident had a psychological impact, we don’t move forward with a full assessment, and there's no charge for the prescreen.

We’re not here to push unnecessary assessments. We’re here to be helpful, honest, and easy to work with. That’s how we build lasting relationships with the clinics who trust us.”

Fast, clear, insurer-ready reports that help your clients move out of MIG.

✔️ We work fast – quick client contact + rapid turnaround
✔️ Over 15 years of experience in personal injury mental health
✔️ Psychological findings = MIG exit (when clinically appropriate)
✔️ We are HCAI registered
✔️ Easy referral process – secure form or email
✔️ We refer clients back to you – and only you
✔️ We begin working on your client’s case right away

Refer a Client

Get in Touch

• Psychological Barriers? • MIG Exit Support • Support Better Outcomes • Is Your Client Stuck in Recovery? • Don't Wait to Refer • Not All Injuries Are Visible

Quick Screening Tool for Your Team

Download our Psychological Referral Checklist

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What to Expect After You Refer

Step 1: Referral Received

We contact the client as soon as your referral is received — no waiting.
Step 2: OCF 18

Within 2–3 business days, we complete a virtual pre-screening interview with testing and the OCF-18 for psychological assessment is submitted.
Step 3: Insurer Response

The insurer typically responds within 10 business days.
If approved → we proceed directly with the assessment
If declined → the insurer will request an Independent Medical Examination (IME)
Step 4: Assessment

Once approved (either directly or after IME), we complete the full psychological assessment within 1 week.
Step 5: Report Delivered

Reports are sent to your clinic and legal team within 1 week of the assessment.

⏱️ Typical Timeline: 3–4 weeks if approved right away; 9–11 weeks if IME is required.

FAQs

Does the client have to pay for the OCF-18 if it’s declined by the insurer?

No. The client is not charged for the OCF-18 submission, even if the insurer declines the proposed assessment or treatment. We absorb that administrative cost to reduce client stress and maintain accessibility.

Who submits the OCF-18?

We handle that. We are fully FSRA-licensed and HCAI-registered.

How do I refer a client?

Use our referral form, or email us directly at referrals@nbclinic.ca.

For partner clinics, we provide customized referral forms that send automated confirmations and give you access to your own live Google Sheet with real-time updates on all your referrals. We’ll handle the rest — including client intake, booking, and follow-up.

Do you support clients under MIG?

Yes. Our assessments provide detailed clinical rationale to support transitioning clients out of the Minor Injury Guideline when appropriate. We understand what insurers look for and communicate findings clearly.

Can we refer clients just for assessments, or only for treatment?

Absolutely. We work with rehab clinics in whatever way supports their care model. Some partners handle psychotherapy in-house and refer to us only for psychological assessments. Others send clients for treatment only, or for the full assessment + treatment package. We’ll adapt to your clinic’s needs.

Not working together yet? Let’s change that

Start by reaching out or requesting our free welcome package