Frequently Asked Questions

General Questions About Psychotherapy

  • Psychotherapy is a professional treatment that helps individuals cope with emotional, psychological, and behavioural challenges. It provides a safe space to explore your thoughts and feelings, develop coping strategies, and improve your overall well-being.

  • If you are experiencing stress, anxiety, depression, trauma, difficulty adjusting to life changes, or any emotional distress affecting your daily life, therapy may help. A consultation with a therapist can determine if psychotherapy is right for you.

  • We offer evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Trauma-Focused Therapy, Mindfulness-Based Therapy, and more, tailored to your needs.

  • Therapy sessions typically last 50–60 minutes.

  • The number of sessions varies based on individual needs. Some clients benefit from short-term therapy (5-10 sessions), while others may require long-term support.

  • Yes, therapy sessions are confidential. However, there are legal and ethical exceptions, such as if there is a risk of harm to yourself or others.

  • No, you do not need a referral. You can contact us directly to book an appointment.

  • Yes, we offer virtual therapy across Ontario and in-person therapy in Ottawa.

  • We provide therapy in English and Russian.

  • Session Fee: $225. Most insurance providers cover our services. We offer direct billing for eligible insurance plans.

Questions about MVA Psychological Assessments

  • An MVA psychological assessment evaluates the emotional and psychological impact of a motor vehicle accident (MVA), including conditions such as PTSD, anxiety, depression, and adjustment difficulties.

  • A psychological assessment helps document your mental health symptoms and provides evidence for insurance claims, legal cases, and treatment planning.

  • Before a full psychological assessment, we conduct an initial pre-screening to determine whether a full assessment is necessary. This helps identify key symptoms such as PTSD, anxiety, depression, and adjustment difficulties and ensures that clients receive appropriate care.

  • An OCF-18 (Treatment and Assessment Plan) is a required insurance form that outlines the recommended services for individuals affected by an MVA. After the initial pre-screen, we submit the OCF 18 for a psychological assessment. After the assessment, we complete the OCF-18 and submit it to your insurance provider for approval of treatment sessions.

  • Our clinical psychologist completes the OCF-18 form. Approval times vary by insurer, but we strive to ensure timely submission and follow-ups

  • The assessment includes:

    • A clinical interview to discuss your symptoms and accident experience.

    • Standardized psychological tests to evaluate conditions like PTSD, anxiety, and depression.

    • A detailed report outlining findings and treatment recommendations.

  • Assessments typically take 1.5 to 2 hours, and the final report is completed within one month of the referral.

  • Yes, most auto insurance policies cover psychological assessments under accident benefits. We handle direct billing for approved claims.

  • Yes, the assessment provides an expert evaluation of your mental health impact, which can support insurance claims and legal proceedings.

  • No, we offer virtual assessments.

  • We can arrange licensed interpreters for other languages to ensure an accurate and comfortable assessment process.

Still have questions?